Every Second Tuesday of the month is “patch Tuesday” at Enlighten Hosting.
On this day, Enlighten Hosting deploys patches provided by Microsoft (and often third parties) to our platform as part of scheduled maintenance.
This patching may, at times, require the restarting of services and can therefore result in short periods of downtime of some services during the maintenance window.
Enlighten Hosting will generally also use this service window to update encryption certificates, or make other minor service changes with a view to increasing security, or improving services.
Rather than emailing customers of these maintenance windows, and the specific patches and changes involved monthly, Enlighten Hosting has chosen to make use of this support site to inform about any specific effects of patching and other maintenance activities on “patch Tuesday”. Check back here in the Maintenance Schedule Blog each month for patching and maintenance service information if this is of interest.
The Maintenance windows will typically begin at 10PM New Zealand time (UTC + 12:00) and will generally be short, with a target of less than one hour. Actual downtime is often just a few moments when services are restarted following patching.
Should there be a reason to move or schedule an emergency maintenance task (for example, for a critical security patch), details will be placed in the Maintenance Schedule Blog as soon as possible, along with any other information considered useful for clients regarding a specific maintenance window.
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Patch Tuesday is coming!
There are patches to be installed on most hosting systems this coming Tuesday (06/12/16) and this will result in short periods of website downtime while this is occurring.
Patching was a success!
Patch Tuesday is coming!
There are patches to be installed on most hosting systems this coming Tuesday (07/02/17) and this may result in short periods of website or other services downtime while this is occurring.
It's Patch Tuesday again!
A number of servers will be patched this evening at around 10Pm, and this and this may result in short periods of website or other services downtime while this is occurring.
Today is patch Tuesday, so - as always- there may be some small downtime as our hosting servers and systems are patched, beginning 10Pm this evening.
Today is patch Tuesday, so - as always- there may be some small downtime as our hosting servers and systems are patched, beginning 10Pm this evening.
It’s patch Tuesday for Hosting!
There may be a little downtime when servers reboot after 10PM
This patch Tuesday, we are also updating some Crypto extensions on web servers.
Hello Everyone.
It's patch Tuesday!
Today we will be updating the secondary DNS server's OS. there is no expected service impact so this is just a hazard warning. Additionally, next Tuesday we will be upgrading the primary DNS server and following this there should be some additional (frequently requested!) domains features enabled!
Tomorrow It's Patch Tuesday!
Tomorrow we will be updating the Primary DNS server's OS. Name resolution will be unaffected, but DNS changes will frozen for a short while during the upgrades.
Hello Everyone. it's Patch Tuesday again. Some OS patches to run through so there may be a little downtime on a few services while the systems reboot.
Hello Everyone.
It's that time again, tomorrow is Patch Tuesday. This month we will also be extending the disk on the server CANNONBALL, and this will result in a little extra downtime on that machine. Most servers will also be rebooting, and as always we will endeavor to keep downtime to a minimum.
Also please allow the Enlighten hosting team to wish you and yours a fantastic Christmas break, and remind you that from December 20 to January 5, our offices will be closed.
Hello!
Although this isn't a normal patch Tuesday, we have a patch we would like to urgently apply to our DNS servers. This will occur after 10PM this evening. There's no expected service downtime as the DNS servers are deployed redundantly.
It's patch Tuesday!
The usual patches this month, which will require a reboot on most servers so expect a few moments downtime on most services.
Hello everyone.
Next Tuesday (March 3) around 10PM will be when we do our yearly update on the Enlighten Hosting mail server security certificates. It generally goes very smoothly, but a small number of clients may receive certificate related errors after the change. Usually 'accepting' the new certificate is enough to resolve any problems, but please contact us if issues persist.
Hello Everyone. It's Patch Tuesday again, and we will be applying the regular set of patches to our systems. As always, you may expect short periods of downtime as systems restart.
Hi,
This is a notification that upcoming patch Tuesday (August 10) we will be updating the Operating System on our main hosted email server.
This will begin around 10PM (NZ time).
This is a major update and may result in up to a few hours of downtime for email services that use the mail.enlightenhosting.com server during the night.
Note that this impacts services that make use of the mail.enlightenhosting.com server, If you have email (including web or relay services) that does use this server, they may fail or be delayed during this period.
Additionally,
The following Patch Tuesday (September 14), we will likely be updating the actual mail software though the planning for this is not yet complete.
Scheduled Server upgrade: Email
This week on Patch Tuesday (Tuesday 21 September, from 10PM), we are applying software upgrades to the primary hosted email server - Mail.enlightenhosting.com
This means the server may be offline for some time, and there may be some minor issues after patching that need to be addressed.
It also means that the look and feel of the server may change, especially the webmail, which is receiving some significant changes and improvements.
I would like to thank you for choosing Enlighten Hosting for your email hosting, and apologize in advance for any inconvenience.
You may receive real-time progress updates on our Maintenance Blog, found here: https://support.enlightenhosting.com/hc/en-us/articles/115000686846-Enlighten-Hosted-Services-Planned-Outages-and-Events
Thank you!
Raymond from Enlighten Hosting.
Hello. An intermediate certificate used by Let's encrypt has expired this morning, and this means that some sites, from some browsers will be showing certificate errors. We are working on a fix and there may be a short period of downtime while we address this on our webservers.
Lets encrypt issue resolved.
Thanks for your patience.
Raymond.
Hi. Due to various circumstances, we missed patch Tuesday last week, so we will be catching up this week! Systems will be patched from 10PM tomorrow (Tuesday 21/02/2023) evening, and there may be some outages while this is happening.
Next week on Tuesday, 9 May during "Patch Tuesday" we will be replacing the clustered firewalls we have in place in the Datacenter with newer, faster, more secure models. This process will start around 10PM, and there will be some downtime for ALL services provided by Enlighten Hosting when we do this. We expect downtime will be a few moments, but it's possible that it could extend depending on circumstances.
We were forced to cancel the firewall deployment due to weather so we have deferred to next week on Tuesday, 16 for replacing the clustered firewalls.
Hello, We've had reports from clients that more and more spam email is making it though to our mail servers. We have therefore decided to increase the strictness for identifying messages as spam. We never delete mail, but will more easily mark mail with the [spam] subject line modifier. We will do this using Razor2, SURBL and more strict SPF checking, added in a phased approach over the next few weeks, with some monitoring of the impacts. This starts with SPF today. SPF identifies the server from which an email originates, and verifies that it is valid, we already mark mail with a hard fail, but the SOFTFAIL level (no SPF, or a SPF that does not explicitly approve the server's server) will from today give a much higher spam score.
Great news!
We will be upgrading our hosted email servers to the latest major release this evening. This is to improve security and will also add new features and functions. The look and feel of webmail may change slightly and we encourage you to explore the new features once they are live.
During "Patch Tuesday" (Starting 10PM, 12 March) there will be some downtime of our email services, and some email may be delayed.
Thanks so much for your understanding, and we hope you love the new changes!
If you have any questions about this, reply to this email or contact us via https://support.enlightenhosting.com/
Thanks!
Raymond.
Scheduled Server upgrade: Microsoft SQL Server
On a special Patch Tuesday (Tuesday 28 May, from 10PM), we are applying major software upgrades to the primary hosted Microsoft SQL Server Database server of Enlighten Hosting. The server may be known as "Prodigy.enlightenhosting.com" or just "prodigy"
In preparation, please ensure your application supports a minimum of MSSQL2022 CU13.
Some users may wish to enable the option "Encrypt connection" and "Trust Server Certificate" following the upgrade if they want to use this as an opportunity to move to encrypted Database connections.
The objective is for the entire process to take less than 3 hours, during which all applications that reply on the databases on this server may be impacted intermittently causing database connections to be be lost and re-established a few times during the updates. Also please defer any scheduled tasks such as data imports during this period as they may be interrupted.
Note that this only impacts applications that use the specific Microsoft SQL server, Applications using Mysql (MariaDB) are not impacted. Neither are Email services or DNS services.
You may receive real-time progress updates on our Maintenance Blog, found here: https://support.enlightenhosting.com/hc/en-us/articles/115000686846-Enlighten-Hosted-Services-Planned-Outages-and-Events
Please don't hesitate to contact us if you have any queries about this upgrade.
Thank you!
Raymond from Enlighten Hosting.
Hi Everyone.
While this isn't a patch Tuesday event, I thought I'd let subscribers know that we will be migrating our accounts.enlightenhosting.com portal to a new server on Thursday 23 May after 10PM. The site will be down during this migration and you won't be able to manage your services or domains. The migration should be fairly quick, but we are giving ourselves until midnight to run though a set of acceptance tests.
Please make any changes you need before this window, or defer them.
Raymond.
Scheduled Server upgrade: Microsoft SQL Server
Reminder: this is tonight starting at 10pm.
Scheduled Server upgrade: Microsoft SQL Server
In Progress
Scheduled Server upgrade: Microsoft SQL Server
Complete. Let us know if you notice anything that still needs to be addressed.
Good morning. There are know issues with mail.enlightenhosting.com this morning and we are looking into them.
Enlighten Hosting has been affected by the recent global server issue with EDR systems. We have taken mitigation actions, and all systems from Enlighten Hosting, Enlighten Domains, and Enlighten Email have been restored.
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