Patch Tuesday and Service Maintenance.

Every Second Tuesday of the month is “patch Tuesday” at Enlighten Hosting.

On this day, Enlighten Hosting deploys patches provided by Microsoft (and often third parties) to our platform as part of scheduled maintenance.

This patching may, at times, require the restarting of services and can therefore result in short periods of downtime of some services during the maintenance window.

Enlighten Hosting will generally also use this service window to update encryption certificates, or make other minor service changes with a view to increasing security, or improving services.

Rather than emailing customers of these maintenance windows, and the specific patches and changes involved monthly, Enlighten Hosting has chosen to make use of this support site to inform about any specific effects of patching and other maintenance activities on “patch Tuesday”.  Check back here in the Maintenance Schedule Blog each month for patching and maintenance service information if this is of interest.

The Maintenance windows will typically begin at 10PM New Zealand time (UTC + 12:00) and will generally be short, with a target of less than one hour.  Actual downtime is often just a few moments when services are restarted following patching.

Should there be a reason to move or schedule an emergency maintenance task (for example, for a critical security patch), details will be placed in the Maintenance Schedule Blog as soon as possible, along with any other information considered useful for clients regarding a specific maintenance window.

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16 Comments

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    Raymond van Driel

    Patch Tuesday is coming!

    There are patches to be installed on most hosting systems this coming Tuesday (06/12/16) and this will result in short periods of website downtime while this is occurring.

     

    Patching was a success!

    Edited by Raymond van Driel
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    Raymond van Driel

    Patch Tuesday is coming!

    There are patches to be installed on most hosting systems this coming Tuesday (07/02/17) and this may result in short periods of website or other services downtime while this is occurring.

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    Raymond van Driel

    It's Patch Tuesday again!

    A number of servers will be patched this evening at around 10Pm, and this and this may result in short periods of website or other services downtime while this is occurring.

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    Raymond van Driel

    Today is patch Tuesday, so - as always- there may be some small downtime as our hosting servers and systems are patched, beginning 10Pm this evening.

     

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    Raymond van Driel

    Today is patch Tuesday, so - as always- there may be some small downtime as our hosting servers and systems are patched, beginning 10Pm this evening.

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    Raymond van Driel

    It’s patch Tuesday for Hosting!

    There may be a little downtime when servers reboot after 10PM

    This patch Tuesday, we are also updating some Crypto extensions on web servers.

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    Raymond van Driel

    Hello Everyone. 

    It's patch Tuesday!

    Today we will be updating the secondary DNS server's OS.  there is no expected service impact so this is just a hazard warning.  Additionally, next Tuesday we will be upgrading the primary DNS server and following this there should be some additional (frequently requested!) domains features enabled!

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    Raymond van Driel

    Tomorrow It's Patch Tuesday!

    Tomorrow we will be updating the Primary DNS server's OS.  Name resolution will be unaffected, but DNS changes will frozen for a short while during the upgrades.

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    Raymond van Driel

    Hello Everyone.  it's Patch Tuesday again.  Some OS patches to run through so there may be a little downtime on a few services while the systems reboot.

     

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    Raymond van Driel

    Hello Everyone.

    It's that time again, tomorrow is Patch Tuesday.  This month we will also be extending the disk on the server CANNONBALL, and this will result in a little extra downtime on that machine.  Most servers will also be rebooting, and as always we will endeavor to keep downtime to a minimum.

    Also please allow the Enlighten hosting team to wish you and yours a fantastic Christmas break, and remind you that from December 20 to January 5, our offices will be closed.

     

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    Raymond van Driel

    Hello!

    Although this isn't a normal patch Tuesday, we have a patch we would like to urgently apply to our DNS servers.  This will occur after 10PM this evening. There's no expected service downtime as the DNS servers are deployed redundantly.

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    Raymond van Driel

    It's patch Tuesday!

    The usual patches this month, which will require a reboot on most servers so expect a few moments downtime on most services.

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    Raymond van Driel

    Hello everyone.

    Next Tuesday (March 3) around 10PM will be when we do our yearly update on the Enlighten Hosting mail server security certificates.  It generally goes very smoothly, but a small number of clients may receive certificate related errors after the change.  Usually 'accepting' the new certificate is enough to resolve any problems, but please contact us if issues persist.

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    Raymond van Driel

    Hello Everyone.  It's Patch Tuesday again, and we will be applying the regular set of patches to our systems.  As always, you may expect short periods of downtime as systems restart.

     

     

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    Raymond van Driel

    Hi,

    This is a notification that upcoming patch Tuesday (August 10) we will be updating the Operating System on our main hosted email server.
    This will begin around 10PM (NZ time).
    This is a major update and may result in up to a few hours of downtime for email services that use the mail.enlightenhosting.com server during the night.

    Note that this impacts services that make use of the mail.enlightenhosting.com server,  If you have email (including web or relay services) that does use this server, they may fail or be delayed during this period.

    Additionally,
    The following Patch Tuesday (September 14), we will likely be updating the actual mail software though the planning for this is not yet complete.

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    Raymond van Driel

    Scheduled Server upgrade: Email

    This week on Patch Tuesday (Tuesday 21 September, from 10PM), we are applying software upgrades to the primary hosted email server - Mail.enlightenhosting.com
    This means the server may be offline for some time, and there may be some minor issues after patching that need to be addressed.

    It also means that the look and feel of the server may change, especially the webmail, which is receiving some significant changes and improvements.
    I would like to thank you for choosing Enlighten Hosting for your email hosting, and apologize in advance for any inconvenience.

    You may receive real-time progress updates on our Maintenance Blog, found here: https://support.enlightenhosting.com/hc/en-us/articles/115000686846-Enlighten-Hosted-Services-Planned-Outages-and-Events

    Thank you!

    Raymond from Enlighten Hosting.

     

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