Support @ Enlighten

Maintenance and service

Maintenance Blog

• Enlighten Hosted Services Planned Outages and Events

General Information

• Keeping applications and sites up-to-date
• Patch Tuesday and Service Maintenance.

Getting started

Welcome

• Acceptable Use Policy
• Privacy Policy
• Service Level Agreement
• Registrant Terms and Conditions
• Signing up to Domains
• Signing up to Hosting

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Email Services

Office 365

• Migrate a Calendar to Office 365 using Outlook

Windows 10 Mail

• Adding mail to the Windows 10 Mail application

Email General information

• Email Delivery Issues
• Email Hygiene
• Custom inbox rule - webmail
• Circular relay does not work without Authentication
• Changing Your Password
• Phishing

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iPhone Mail

• Setting up Mobile Email on iPhone 5 (iOS 8.1.3 pictured)

Android

• Set up Email with Gmail on Android
• Set up Email with K9 on Android
• Set up Email with Mail on Android

Outlook 2013

• I am with Xtra and having difficulty sending
• I receive the error We do not relay
• I wish to use SSL when sending and recieving
• I would like to setup a folder for my Spam mail to go into
• Set up Email with Outlook 2013 or 2016 on Windows

Web Mail

• Access Email with WebMail
• I would like login using SSL for additional security
• I would like to change my email password
• I would like to setup a folder for my Spam mail to go into
• I would like to setup an Auto-responder

Mac Mail

• I am with Xtra and having difficulty sending
• I need to use an alternate SMTP port
• I receive the error We do not relay
• I wish to use SSL when sending and recieving
• I would like to setup a folder for my Spam mail to go into

Mac Mail Version X

• I am with Xtra and having difficulty sending
• I need to use an alternate SMTP port
• I receive the error We do not relay
• I wish to use SSL when sending and recieving
• I would like to setup a folder for my Spam mail to go into

Thunderbird

• I am with Xtra and having difficulty sending
• I need to use an alternate SMTP port
• I receive the error We do not relay
• I wish to use SSL when sending and recieving
• I would like to setup a folder for my Spam mail to go into

Outlook Express

• I need to use an alternate SMTP port
• I receive the error We do not relay
• I wish to use SSL when sending and recieving

Outlook 2010

• I am with Xtra and having difficulty sending
• I receive the error We do not relay
• I wish to use SSL when sending and recieving
• I would like to setup a folder for my Spam mail to go into

Outlook 2007

• I am with Xtra and having difficulty sending
• I need to use an alternate SMTP port
• I receive the error We do not relay
• I wish to use SSL when sending and recieving
• I would like to setup a folder for my Spam mail to go into

Outlook 2003

• I am with Xtra and having difficulty sending
• I need to use an alternate SMTP port
• I receive the error We do not relay
• I wish to use SSL when sending and recieving
• I would like to setup a folder for my Spam mail to go into

Internet Domain Services

The domains web site

• ★ I've received the message "Enlighten Domains | Domain Renewal Cancelled"
• ★ Two Factor Authentication (2FA)
• Domain Parking
• I forgot my Domains username or Password
• Updating your Domain Contact Details.
• .nz Core Terms and Conditions

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Internet Web Hosting Services

Shared Hosting

• Hosting Let's Encrypt support
• MySQL
• SQL Server database
• Wordpress
• PHP script engine
• Web Statistics Google Analytics

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