Every Second Tuesday of the month is “patch Tuesday” at Enlighten Hosting.
On this day, Enlighten Hosting deploys patches provided by Microsoft (and often third parties) to our platform as part of scheduled maintenance.
This patching may, at times, require the restarting of services and can therefore result in short periods of downtime of some services during the maintenance window.
Enlighten Hosting will generally also use this service window to update encryption certificates, or make other minor service changes with a view to increasing security, or improving services.
Rather than emailing customers of these maintenance windows, and the specific patches and changes involved monthly, Enlighten Hosting has chosen to make use of this support site to inform about any specific effects of patching and other maintenance activities on “patch Tuesday”. Check back here in the Maintenance Schedule Blog each month for patching and maintenance service information if this is of interest.
The Maintenance windows will typically begin at 10PM New Zealand time (UTC + 12:00) and will generally be short, with a target of less than one hour. Actual downtime is often just a few moments when services are restarted following patching.
Should there be a reason to move or schedule an emergency maintenance task (for example, for a critical security patch), details will be placed in the Maintenance Schedule Blog as soon as possible, along with any other information considered useful for clients regarding a specific maintenance window.
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Hello.
You may be aware of the recent Global outages caused by the CrowdStrike Falcon software. Enlighten Hosting is a user of this software, and took immediate action to disable this platform when the issues began.
Now that the underlying issues are resolved, we must re-enable the platform to re-establish the important protection of systems and data it provides on this "special" patch Tuesday. This requires a restart of the servers, and therefore there will be a short period of downtime for each system this evening starting sometime after 10PM today. This impacts the windows server systems only.
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